Christmas Shutdown: Please note that we will be closed from Friday 22/12/2017 until tuesday 2/1/2018 inclusive. Orders placed later than Tuesday 19/12/2017 will be despatched from Tuesday 2/1/2018. We wish all our customers a Merry Xmas and Prosperous New Year.

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Delivery Times, Costs, and Methods

Delivery Costs

Delivery charges are based on weight and for UK based customers are usually shown when goods are added to your cart.  Overseas customers will have to log in to see the shipping costs for their country.  A list of countries we ship to is listed below, together with a guide to shipping costs.

Physical goods (UK)

Orders for physical goods are usually dispatched within 1 working day after receipt of payment and are sent using Royal Mail (for lighter goods) or our Courier. You can expect your goods to be delivered the next working day after despatch (saturdays and sundays are NOT working days).  You will be kept informed of the progress of your order by e-mail. All physical goods deliveries will require a signature on receipt.

Postage fees include handling, packing, and insurance costs as well as postage costs. Postage costs vary according to the total weight of the shipment. We advise you to group your items in one order.

Physical goods (Non-UK)

Orders for physical goods are usually dispatched within 1 working day after receipt of payment and are sent using Royal Mail international Air Mail (for lighter goods) or International Courier (Parcelforce, DHL or FedEx). You can expect your goods to be delivered within 3 - 5  working days after despatch - dependent on destination,  (saturdays and sundays are NOT working days).  All physical goods deliveries will require a signature on receipt.

Postage fees include handling, packing, and insurance costs as well as postage costs. Postage costs vary according to the total weight of the shipment. We advise you to group your items in one order.

Where we Ship to

We currently ship goods to the following countries.  Shipping costs are dependent on weight and destination.  Postage costs are around £25 for a typical kit to mainland Europe.  Postage to Cyprus, Norway, Canada and the USA are higher.

Austria
Belgium
Canada
Cyprus
Czech Republic
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Spain
Sweden
Switzerland
United Kingdom
USA


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